Our Blog

Comprehensive Due Diligence: Safeguarding Your Principals & Property
Most private service professionals understand that an implicit part of their role is protecting the reputation, property, and—most importantly—the safety of their principals, families, and associates. To this end, private

Armored Vehicles: A Guide for Affluent Individuals
In a world where personal safety is a growing concern, especially for high-net-worth individuals, the idea of armoring a personal vehicle has gained significant traction. Once limited to government officials

Booking the Gold Medal Experience!
Ah, mes amis! Get ready to put on your berets and embrace the chaos because booking and attending the Paris ’24 Olympics is a bit like participating in an Olympic

It’s Time To Get Serious About Quality Management In Executive Protection
Is the executive protection (EP) industry ready to talk openly about quality? We think so. In this blog, we discuss why the drive for quality has been underprioritized in EP,

The PSP’s Guide to Private Aviation ~ From Booking to Landing
Are you a private service professional and new to the world of private aviation? If so, this guide is for you! Booking a private jet charter can be an overwhelming

Build Your Team with Personality Assessments
In UHNW environments, teams must function well together to execute operations at the highest level of service possible. As managers, it is our job to ensure the team communicates cohesively.

The Endless Possibilities of Limestone!
At times there have been common misconceptions about the difficulty and maintenance of using limestone in building projects. While it is true that limestone needs care and attention, one needs

Professional Development is Fundamental
Ongoing professional development is standard, if not required, for staff working in nearly every business sector, in every corner of the world. The Private Service industry is no exception to this

OSINT for the PSP
In today’s constantly evolving information landscape, the role of a well-informed and security-conscious Private Service Professional (PSP) has become increasingly important. Whether protecting confidential information or securing high-profile estates, PSPs

Tips for Asking for a Wage Increase in 2023
If you have an end-of-year or first-of-the-year review coming up with your household employer, and you’re thinking about asking for a raise, you might feel some mixed emotions about it.

The Pros and Cons of Blended or Hybrid Roles
Hiring fewer staff members to manage the property and lifestyles of today’s HNW and UHNW families has become trendy, which is only sometimes to the benefit of the Principal(s) or

The Arduous Job Application
By Donna Shannon Personal Touch Career Services Every job seeker knows the drill: you find a job that really interests you, but when you follow the link to apply, the

How much do you really know about NDAs?
Ruth Wentz, COO of Celebrity NDA While you may be familiar with the term NDA from Billie Eilish’s 2021 hit song, non-disclosure agreements have been used for decades, from business

Knowledge at your Fingertips
“Google knows everything, so why should I bother to learn new stuff when I can Google things and watch YouTube tutorials on how to do things?” Having trained Butlers for

Private Service Revolves Around Relationships
Private Service Alliance believes that the private service industry revolves around solid professional relationships. And that those relationships need to be forged with ALL stakeholders within the industry – not

31 things you can ask your assistant to do — and a few you shouldn’t
“Can I really ask my executive assistant to do that?” CEOs, executives and managers all over the world have asked me that question. The short answer is, yes. The slightly

10 Things that Personal Assistants Do Better Than Anyone
“The only way to do great work is to love what you do.” – Steve Jobs * It’s about love. The great assistants all love what they do. They unabashedly
The Anti-Workplace Bullying Toolkit
Free Personal and Corporate Resources I spend my life in rooms of assistants and executives. As much talking as I do, I listen twice as much. What I know is
Estate Manager Anthony Barlow on Heads Together with Bonnie Low-Kramen
Estate Manager Anthony Barlow walks the talk when it comes to facing his fears. Adventure is his middle name. Watch and be inspired by his stories of leadership, serving others,
You’ve Got Their Back. Who’s Got Yours?
“Take me to the hospital.” This was said by me on day one of my long-awaited vacation in 2000. As a Personal Assistant, I ran a one-person office in New York