Workplace bullying continues to be an insidious and unacceptable problem that impacts far too many. And now we know that bullying hurts your brain. Literally. In my article for Executive

Or, Can they?   People often ask, “How hard is it to clean for a living? Anyone can clean a toilet!” Well, the short answer to that question is yes,

Tips, Tools, and Best Practices Expense tracking and receipt maintenance are vital components of effective household financial management. Defined as the process of “tracking and recording all costs associated with

Why Quality Investments Matter in Luxury Estate Service In luxury estate management, the line between “costly” and “expensive” often gets blurred, but there is a critical difference. “Expensive” implies spending

  Professional organizations play a pivotal role in shaping and supporting the industries they represent. They provide a unifying platform for professionals to collaborate, advocate, and evolve. In the private

Male Caregivers: Breaking Stereotypes and Building Bridges When discussing male caregivers, it’s hard to ignore the elephant in the room: gender stereotyping. Even well-meaning individuals who consider themselves open-minded often

16 Essential Tips A well-stocked cleaning closet is the secret weapon against dust, grime, and household messes. From everyday spills to deep cleaning sessions, having the right cleaning supplies readily

Its Origins and Relevance Today For many years, we’ve been told by historians, tutors, and experts that etiquette was “invented” by Louis XIV of France, better known as The Sun

Understanding the Full Picture   The private service market has fluctuated dramatically in every city in the country since the COVID-19 pandemic, leaving many staff wondering if the desired rates

Working in private service can be highly rewarding, but it also comes with unique challenges, including an increased risk of workplace discrimination. Private service professionals (PSPs), such as butlers, nannies,

Immigrating to the United States as a staff member in the private service industry offers a range of opportunities but requires careful planning and understanding of the process. This blog

Expert Tips for Elevating Your Principal’s Closet   Managing your principal’s wardrobe is a task that requires not just attention to detail but also strategic planning. A well-organized, functional, and

How to Land Your Next Job When Former Employers Won’t Answer the Phone   Leaving a long-term position in the private service industry can be challenging, especially when your former

Protect Your Health and Home Luxury homes require an elevated level of care and attention, especially when managing dust. Dust might seem like a minor inconvenience, but it’s a significant

16 Essential Tools For Every Well-Stocked Toolbox Having a well-stocked toolbox is crucial for handling household repairs, DIY projects, or unforeseen fix-it tasks that may arise. Whether you’re a seasoned

Essential Items for Everyday Meals   A well-stocked pantry is the backbone of a functional kitchen. Having essential items on hand ensures you’re prepared to create delicious meals, tackle unexpected

“If someone asked the one word that describes what I do as an estate manager, I’d say ‘facilitator.’” So said Alfred Penny,[1] who spent the past 24 years as the

Wealthy individuals under 40, mostly millennials, generally perceive luxury differently than their parents. Their life experiences are unique to their age group and traditional luxury consumers.   Eighteen years ago,

Eco-Friendly Cleaning for Fabrics Maintaining a clean and fresh home often involves using various cleaning products. However, many conventional cleaners contain chemicals that might not be ideal for those with

The trial period is a crucial step in the matchmaking process—a chance for both the candidates and principals to ensure the fit is right. What exactly is a trial? It’s

There are numerous ways to fly on private jets, and the options can vary based on factors such as your budget, location, and specific needs. Here are some common ways

Hiring private service professionals (aka PSPs) (sometimes referred to as household or domestic employees or estate staff), such as estate managers, nannies, or personal chefs, may greatly enhance the quality

With Portable Insurance Products In a world that is constantly evolving, where uncertainties linger around every corner, safeguarding your future becomes paramount. As we navigate the complexities of modern life,

In the realm of private service, where dedicated staff cater to the needs of families and individuals with exacting standards, the provision of vehicles for work and personal use is

Once upon a consultation, a tale unfolded that transcended the ordinary. The alluring prospect of managing multiple mansions with a minuscule staff often beckons in the opulent world of high-net-worth

Where do you stand as a candidate in the Private Service Job Market? In the competitive private service job market, professionals seeking new opportunities should understand their market value as

Most private service professionals understand that an implicit part of their role is protecting the reputation, property, and—most importantly—the safety of their principals, families, and associates. To this end, private

In a world where personal safety is a growing concern, especially for high-net-worth individuals, the idea of armoring a personal vehicle has gained significant traction. Once limited to government officials

Ah, mes amis! Get ready to put on your berets and embrace the chaos because booking and attending the Paris ’24 Olympics is a bit like participating in an Olympic

Is the executive protection (EP) industry ready to talk openly about quality? We think so. In this blog, we discuss why the drive for quality has been underprioritized in EP,

Are you a private service professional and new to the world of private aviation? If so, this guide is for you! Booking a private jet charter can be an overwhelming

In UHNW environments, teams must function well together to execute operations at the highest level of service possible. As managers, it is our job to ensure the team communicates cohesively.

At times there have been common misconceptions about the difficulty and maintenance of using limestone in building projects. While it is true that limestone needs care and attention, one needs

Ongoing professional development is standard, if not required, for staff working in nearly every business sector, in every corner of the world. The Private Service industry is no exception to this

If you have an end-of-year or first-of-the-year review coming up with your household employer, and you’re thinking about asking for a raise, you might feel some mixed emotions about it.

By Donna Shannon Personal Touch Career Services Every job seeker knows the drill: you find a job that really interests you, but when you follow the link to apply, the

Ruth Wentz, COO of Celebrity NDA While you may be familiar with the term NDA from Billie Eilish’s 2021 hit song, non-disclosure agreements have been used for decades, from business

“Google knows everything, so why should I bother to learn new stuff when I can Google things and watch YouTube tutorials on how to do things?” Having trained Butlers for

“Can I really ask my executive assistant to do that?” CEOs, executives and managers all over the world have asked me that question. The short answer is, yes. The slightly

“The only way to do great work is to love what you do.” – Steve Jobs * It’s about love. The great assistants all love what they do. They unabashedly